As the world becomes increasingly digitized, companies are collecting more and more customer data. While this data can be used to improve customer service and target marketing efforts, it also raises important privacy concerns.
A bit of GDPR background
The European Union’s General Data Protection Regulation (GDPR) is a new set of regulations that come into effect on May 25th, 2018. They replace the 1995 Data Protection Act and are designed to give individuals more control over their personal data.
GDPR is designed to protect customer data from being mishandled or misused. To comply with GDPR, businesses must take steps to ensure that customer data is properly safeguarded. This includes ensuring that data is only collected for legitimate purposes, that it is accurately and carefully secured, and that customers have the right to correct their data if necessary.
They must also provide customers with information about how their data will be used and give them the right to opt out of having their data collected or shared. Finally, businesses must have procedures in place for responding to customer requests for access to their data or for its deletion.
By taking these steps, businesses can help to ensure that customer data is properly protected.
What GDPR help is there for small businesses?
For small businesses, GDPR compliance can be daunting. There are a lot of new requirements, and the penalties for non-compliance are severe. But there is help available.
Government GDPR Guide
The GDPR website has a section dedicated to small businesses, with resources and advice on how to comply with the GDPR.
Information Commissioner's Office (ICO)
The Information Commissioner’s Office (ICO) is also a good resource for small businesses. The ICO is the UK’s independent regulator for data protection and information rights. They have published guidance specifically for small businesses on their website.
Business and Intellectual Property Centre (BIPC)
The Business and Intellectual Property Centre (BIPC), based at the Oxfordshire County Library, is a new service offering 1-1 support, access to premium resources and marketing databases, and much more.
We can help too!
Our experts are here to offer wise words on GDPR, data, digital security and more. Here are four reasons why you should get in touch through our Business Support Tool:
1. Keep your business compliant with GDPR best practices.
Having an advisor who can help you stay compliant with GDPR best practices will save you time and money in the long run.
2. Avoid costly fines for data breaches.
Fines for data breaches can be very costly, so it’s important to have a plan in place to protect your customer data.
3. Keep your customers happy by handling their data securely
Customers are more likely to do business with companies that take measures to protect their data privacy.
4. Get expert advice on how to grow your business
The Business Support Tool is not just limited to helping with GDPR compliance, but can offer expert advice on growing your small business as well.
Summary
Although complying with GDPR may seem daunting, there are many resources available to help small businesses get started.
If you’re feeling overwhelmed, don’t hesitate to reach out for assistance. Our team of experts can walk you through the steps necessary to become compliant and keep your business protected.
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